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Quickstart Guide: Set up CONNECT in minutes
Whether you’re a new user or already have a Luminate Data account, here’s how to log in, access the CONNECT platform and start uncovering music insights. Back to Getting Started Quickstart steps If you’re already a Music Connect user, skip to Step 4 ...
Methodology 101: How Luminate collects, models and measures music data
Luminate tracks music consumption activity. We do this by ingesting reported activity from thousands of data sources. We use that data to construct and maintain a musical entity database. This allows us to attach metadata and activity to artists, ...
Welcome to CONNECT!
CONNECT is the music database and analytics platform developed by Luminate to track, measure and visualize music consumption on a global scale. After 30+ years as the music industry’s most trusted source of consumption data, we leveraged our ...
Troubleshooting login and access issues
Locked out of your Luminate account? Can’t log in to CONNECT? Getting a mysterious error message? Our Support team can help—but first, try our troubleshooting tips. See below for common login problems and our recommended solutions. Back to Getting ...
Client Support: Find answers and get the help you need
Can’t find a feature? Having technical problems? Not sure where to start? We want you to get the most out of CONNECT: the best data, the clearest analysis and the most useful insights. So we created resources to get you started, guide you through the ...
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