When are Office Hours for Luminate's Next Gen Connect?

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• When are Office Hours for Luminate's Next Gen Connect?

  The Luminate Client Support team holds open Office Hours for subscribers to Luminate Connect every Tuesdays at 2:00pm EST. Please feel free to bring any questions to our open office hours for Luminate's Next Gen Connect: Sign Up Here! You can also ...

• What is the NEARS genre in the Luminate Genres group?

  In the Luminate Genres grouping, which can be used when accessing the Report Builder and the Analysis tool, there is a genre called NEARS. NEARS stands for: Nature Noise Effects Ambient Relaxation Sounds Please feel free to bring any questions to our ...

• Luminate Next Gen Connect Overview

  For a quick overview of Luminate's Next Gen Connect please check out the video below! As the platform evolves this video will update to reflect the current status and features. So please bookmark and check back!

• Introducing Connect, Luminate's Next Generation Music Consumption Platform

  We are excited to announce that Connect, the Luminate Next Generation Music Platform for music consumption data, is now available! The new user-friendly platform, which processes trillions of data sources, allows you to uncover invaluable trends and ...

• How does the search feature in Luminate Connect differ from Music Connect?

  In the Next Gen Luminate Connect platform, we’ve updated the search feature to include an array of ways to find an Artist, Song, and Album compared to Legacy Music Connect. ARTIST: In Legacy Music Connect, you had two different ways to search for an ...

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• Welcome to the all new Luminate Music Platform, Connect!

  Luminate is the preeminent entertainment data and insights company, unleashing access to the most essential, objective, and trustworthy information across music, film and television, with data compiled from hundreds of verified sources. Today, the ...

• Luminate Next Gen Connect Overview

  For a quick overview of Luminate's Next Gen Connect please check out the video below! As the platform evolves this video will update to reflect the current status and features. So please bookmark and check back!

• What are the weekly deadlines for sales to be reported?

  Below is a list of the weekly deadlines for sales to be reported: TYPE OF SALES REPORTING DEADLINE WHAT TO REPORT Daily IMO (Internet mail order) Daily 1:00pm EST All music sales shipped the preceding day Weekly IMO (Internet mail order) Every ...

• How do I get my music tracked by Luminate Data?

  Luminate Data tracks sales, streaming, and in North America, radio airplay. You must register your ISRC, UPC/EAN, and encode your music to be fully tracked. The registration process will take 2-3 business days. We can check if your registration was ...

• Were my songs registered correctly?

  If you're a subscriber to Luminate's Music Connect, you'll be able to search by ISRC(s) in the platform. On the home screen, enter = fhek00000000 (ISRC) and if registered the songs portal will appear where you can pull the dashboard. If not ...