Does Connect have data outside of the US?

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• How is the Worldwide view in Luminate Connect different from the US and Canadian views?

  The Worldwide view in Luminate Connect shows the performance of artists, albums, and songs at a global level. Users are able to see activity over a period of time gathered from over 200 countries daily. The primary difference between the US and ...

• Does Connect have data outside of the US?

  Connect tracks sales & streaming globally. Major streaming services provide digital streaming and sales. For more information regarding Global Streaming data: What audio streaming DSPs are represented in Music Connect? What video streaming DSPs are ...

• What territories can be accessed if my subscription includes country-level global data?

  Song sales and streams are available on a country level in Luminate Connect. You can only access country-level data if your subscription to Luminate Connect includes a provision for it. Data is available in Luminate Connect for the following ...

• In which territories can I report sales & streams?

  We accept the following: Physical product sales purchased and sold within the US and Canada for charting purposes Digital track/song sales, designated with an ISRC in the US & Canada, and worldwide sales if it is a Global provider. Digital sales at ...

• Why is some data not matching between Luminate Connect and Music Connect?

  When comparing data between the new Luminate Connect site and Music Connect, there may be instances where there are differences in data. This is due to some providers not loaded into the Luminate Connect system yet. This is only for Sales data. Sales ...

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  For a quick overview of Luminate's Next Gen Connect please check out the video below! As the platform evolves this video will update to reflect the current status and features. So please bookmark and check back!

• What are the weekly deadlines for sales to be reported?

  Below is a list of the weekly deadlines for sales to be reported: TYPE OF SALES REPORTING DEADLINE WHAT TO REPORT Daily IMO (Internet mail order) Daily 1:00pm EST All music sales shipped the preceding day Weekly IMO (Internet mail order) Every ...

• How do I get my music tracked by Luminate Data?

  Luminate Data tracks sales, streaming, and in North America, radio airplay. You must register your ISRC, UPC/EAN, and encode your music to be fully tracked. The registration process will take 2-3 business days. We can check if your registration was ...

• Were my songs registered correctly?

  If you're a subscriber to Luminate's Music Connect, you'll be able to search by ISRC(s) in the platform. On the home screen, enter = fhek00000000 (ISRC) and if registered the songs portal will appear where you can pull the dashboard. If not ...