Why is some data not matching between Luminate Connect and Music Connect?

Why is some data not matching between Luminate Connect and Music Connect?

When comparing data between the new Luminate Connect site and Music Connect, there may be instances where there are differences in data.
This is due to some providers not loaded into the Luminate Connect system yet. This is only for Sales data. Sales data in Release Group dashboards and the Analysis tool may not be fully migrated yet.
However, all streaming data is included and ingested, currently going back to Week 1 of 2020, with more historical data to be added TBD.
If you have an issue you would like investigated, make sure you are comparing the same week of data. Luminate Connect is defaulting to the current building week where Music Connect defaults to the previous full week.
Luminate Connect defaults to all types of streams. You may need to filter the Programmed portion from the dashboard.
For any issues, please reach out to music.support@luminatedata.com and copy and paste the URL of the dashboard you are looking at.


    • Related Articles

    • How do I get my music tracked by Luminate Data?

      Luminate Data tracks sales, streaming, and in North America, radio airplay. You must register your ISRC, UPC/EAN, and encode your music to be fully tracked. The registration process will take 2-3 business days. We can check if your registration was ...
    • How do I get my music tracked by Luminate Data?

      Luminate Data tracks sales, streaming, and in North America, radio airplay. You must register your ISRC, UPC/EAN, and encode your music to be fully tracked. The registration process will take 2-3 business days. We can check if your registration was ...
    • What constitutes overall Streaming On-Demand numbers?

      Streaming On-Demand includes all of the following streaming data in one number: Premium (paid) Audio and Video Ad-supported (free) audio and video Video streaming numbers include Official, Song UGC, and Non-Song UGC US view: Streaming On-Demand Audio ...
    • Connect Analysis Module

      The Analysis section in Connect is a report card of the total industry view for a specific country. Data is currently available going back to Week 1 of 2023 The specific time frame of the search can be adjusted by clicking on the Time Frame option at ...
    • Introducing Connect, Luminate's Next Generation Music Consumption Platform

      We are excited to announce that Connect, the Luminate Next Generation Music Platform for music consumption data, is now available! The new user-friendly platform, which processes trillions of data sources, allows you to uncover invaluable trends and ...
    • Popular Articles

    • Welcome to the all new Luminate Music Platform, Connect!

      Luminate is the preeminent entertainment data and insights company, unleashing access to the most essential, objective, and trustworthy information across music, film and television, with data compiled from hundreds of verified sources. Today, the ...
    • Luminate Next Gen Connect Overview

      For a quick overview of Luminate's Next Gen Connect please check out the video below! As the platform evolves this video will update to reflect the current status and features. So please bookmark and check back!
    • What are the weekly deadlines for sales to be reported?

      Below is a list of the weekly deadlines for sales to be reported: TYPE OF SALES REPORTING DEADLINE WHAT TO REPORT Daily IMO (Internet mail order) Daily 1:00pm EST All music sales shipped the preceding day Weekly IMO (Internet mail order) Every ...
    • How do I get my music tracked by Luminate Data?

      Luminate Data tracks sales, streaming, and in North America, radio airplay. You must register your ISRC, UPC/EAN, and encode your music to be fully tracked. The registration process will take 2-3 business days. We can check if your registration was ...
    • Were my songs registered correctly?

      If you're a subscriber to Luminate's Music Connect, you'll be able to search by ISRC(s) in the platform. On the home screen, enter = fhek00000000 (ISRC) and if registered the songs portal will appear where you can pull the dashboard. If not ...