How do I see ____? What's this menu? What does ____ mean? How do I change settings for ____?
Our Support team hears every day from CONNECT users who want to get the most out of our self-service platform. We turned common questions into FAQs.
The FAQs in this article are about the CONNECT UI: core features, settings, display options, labels and menus. Others:
Methodology FAQs: Our formulas, data sources, and eligibility criteria
Migration FAQs: Overview for legacy users
If you still can’t find your answer, we’re here to help! Submit a ticket or contact Support.
FAQs related to Home/What’s Trending) and platform navigation FAQs have been moved to the main Home article.
Go to: What’s Trending: Your CONNECT Home Page > FAQ
Search FAQs
FAQs related to the Search function have been moved to the main Search article.
Go to: Start with Search: Find artists, albums and songs > FAQ
FAQs related to Dashboards have been moved to the Dashboards section of the User Guide.
Go to: Dashboards overview > General FAQ
Go to: Data Controls: Activity Types, Breakout Views and filters > FAQ
FAQs related to Billboard and Luminate Charts have been moved to the main Charts article.
Go to: Charts: The data behind the rankings > FAQ
FAQs related to Analysis have been moved to the Industry Analysis article.
Go to: Industry Analysis: Music market pulse > FAQ
FAQs related to reports have been moved to the Report Builder section of the User Guide.
Go to: Report Builder overview > Management FAQ / Scheduling FAQ
All FAQs by topic: Your questions, answered